Are You Memorable?

In a good way!

Vanessa Van Edwards, behavioral investigator and author, shares that being memorable often comes down to how we show up—our body language, tone of voice, and words all send cues about our warmth and competence. These cues impact how much people trust us… and remember us.

I was reminded of that just the other day.

Every couple of weeks, I meet a client at a Panera Bread in West York. There’s a team member there—I don’t know her name—but I noticed her from day one. Not because she was loud or flashy. Quite the opposite.

She has a speech impediment. But let me tell you—what could have held her back has become part of what makes her stand out.

She communicates with incredible clarity and kindness. She looks people in the eye, speaks with confidence, repeats their orders to make sure they’re right, and addresses questions with speed and grace. She’s present, engaged, and overflowing with positive energy.

She doesn’t just serve food—she serves people.

It’s not about being perfect. It’s about showing up in a way that makes people feel seen, heard, and valued. This woman does that better than almost anyone I’ve ever met in customer service.

So here’s your challenge: Are you memorable… for the right reasons?

Do you bring warmth, competence, and connection to your interactions? Do people leave a conversation with you feeling better, encouraged, and a little more uplifted?

That’s what real leadership looks like—and you don’t need a title to deliver it.

So be kind. Be clear. Be someone worth remembering.

And if you’re ever in West York and craving something warm—you might just meet someone truly remarkable.